Posts Tagged ‘insurance company’

How Much Will That MRI Cost? Depends on Who You Ask

Tuesday, September 29th, 2009

Price transparency may be one welcome element in healthcare reform legislation. The proposed bipartisan bill written by Senator Max Baucus (D-MT) and his Senate Finance Committee includes a provision that will require hospitals to list standard charges for their services.healthcare-cost

As the system currently works, insurance companies enter into agreements with hospitals and physicians to determine how much they will pay for hip replacement surgeries, cataract procedures and MRIs — all long before the patient enters the scene.  Hospitals and doctors tend to charge the uninsured significantly higher rates than they do the insured.  Medicare sets its own rates, which typically are lower than commercial rates.

“The pricing model is ridiculous,” said Brad Myers, a founder of Pensacola, FL-based NewChoiceHealth, Inc., an online tool that allows consumers to compare healthcare prices.  Myers bases his information on estimates gleaned from Medicare data.

The states of Maine and New Hampshire have addressed this partially with online cost comparison websites that are accurate because they are based on insurance claims paid for real procedures.  Consumers can use the information posted to shop around or to get the best deal possible.  A visit to the Maine website finds that one hospital charges the uninsured $1,326 for a colonoscopy.  The insured pay the hospital between $800 and $950 for the same procedure, depending on who carries their coverage.  Medicare pays the same hospital just $793.

Insurer Preauthorization Doesn’t Guarantee Payment for $148,000 Back Surgery

Thursday, September 10th, 2009

balancing-a-checkbook-paying-billsHere’s a story that illustrates one way that our healthcare delivery system is broken.  Michael Napientek has been through healthcare insurance hell – and survived the ordeal. Last fall, the doorman underwent back surgery after obtaining a preauthorization number for payment from his insurance company.  Napientek’s health insurance is provided by his wife Sandie’s employer, Accelerated Health Systems.  The policy is a self-insured plan funded by Accelerated Health Systems, and which is administered by Wausau, WI-based UMR, a UnitedHealthcare subsidiary.

Imagine the Napienteks’ surprise when bills totaling $148,000 started appearing in their mailbox.  The insurer was refusing to pay for the surgery, even though it had preauthorized the procedure.  Three appeals against the claim were denied on the grounds that Napientek had not exhausted all means of pain relief.  Sandie Napientek complained to a UMR representative and was told that preauthorization did not guarantee payment because they had not provided documents that proved the “appropriateness” of the surgery.

Frustrated, the Napienteks turned to the Chicago Tribune’s “What’s Your Problem?” columnist Jon Yates to see if he could intervene.  Yates contacted UMR, who referred him to United Healthcare.  The Napienteks’ next communication from UMR was a letter saying it would pay the entire $148,000.  According to the letter, UMR changed its mind “based on additional information submitted and the opinion of an independent physician.”

This story represents a classic example of an insurance company bureaucrat standing between the patient and his physician – after preapproved surgery had been performed.

Challenges Impact Physicians’ Choice of Specialties

Tuesday, July 21st, 2009

Patrick Sweeney, M.D., spinal surgeon, inventor and owner of the Center for Minimally Invasive Surgery in Mokena, IL, believes that private surgerypractitioners are under enormous stress right now, primarily in terms of overhead and contracting with insurance companies and other referral sources.  Dr. Sweeney says there is a strong possibility that traditional private practitioners may become a thing of the past over the next five to 10 years, given the way the healthcare system is evolving.

In a recent interview for the Alter+Care Podcasts on Healthcare, Dr. Sweeney noted that “A few powerful payers control a good share of our reimbursement market.”  Reimbursement issues also are luring younger physicians to work in large hospital-owned practices — where the financial risk is limited — and in lower-pressure specialties with less legal exposure and shorter work hours.  That’s bad news because it means that fewer new physicians are choosing to specialize in essential fields like general surgery, OB/GYN, ENT and neurosurgery, areas where critical shortages already exist.

To listen to Dr. Sweeney’s full interview on the challenges facing today’s and tomorrow’s physicians, please click here.

 
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